Fix Fujitsu ScanSnap iX500 scanner power problem [SOLVED!]
Q. Hiya. I have a Fujitsu ScanSnap iX500 scanner for my Mac and it will not power on I checked the power supply and it is a really expensive scanner, do you know how I could go about repairing it so it will power on again? -Shirley Barnes
A. Hi Shirley! I know something you can try. I have the same ScanSnap ix500 for my PC and the scanner has a small button/switch that is normally recessed, but it pops up when the cover is raised. Sometimes the button gets stuck and does not fully pop up. Thus the scanner will not turn on.
I have attached three photos, two showing it “stuck” (and OFF) and one showing it where it has popped up (and the scanner is then ON). You can use a paperclip or similar item to get the button unstuck.
I hope this works for you, please let me know if there is anything else I can do to help!