Category Archives: Ask J.D.

How to re-claim 100GB free Google Drive space [solved]

Recently I purchased a LG G6 phone and when I opened Google Drive I was prompted to redeem a free 2-year 100GB Google Drive promotion. It just so happened that need more than 100GB for photos so I already pay for the 1TB a year plan. However, my wife could certainly use the free 100GB. I actually already pay $1.99 a month for 100GB for her, so with the free plan I could cancel the paid plan and save almost

Essential preorder phones are now ready to ship

Just got an email that @essential phones are ready to ship! #essential Great news, your phone has been built! We now just need your payment details and we will ship within 7 days. If you would like to change the items in your reservation prior to checking out, please contact our support team at support@essential.com. If you reserved an Essential 360 Camera, you will receive a separate email as soon as it’s ready to be shipped. Your Essential Phone is

+Cancel FreedomPop Premier service [SOLVED!]

Question: Hello J.D., I have read your FreedomPop articles in the past and I really like their free internet services. I made sure to downgrade to the free plan and I love it. However, now I am getting a $9.99 bill for “Premier service” and I can not for the life of me figure out how to cancel it 🙁 Can you please help me cancel? Thank you, Tony K. Answer: Dear Tony, thank you for your message. Yes, I think I

How to reset Amcrest IP security camera remotely [SOLVED]

Q. How do I reset my Amcrest cameras remotely from my PC? I am on the same network but do not have physical access. A. Here is how to remotely reset your Amcrest IP camera: Determine the IP address of the camera that you would like to reset Use a web browser to navigate to the IP Login (admin username, admin password are the default login credentials) go to System -> Auto Maintain -> Manual Reboot   Your Amcrest IP

What does a yellow light on my Amazon Alexa Echo mean?! [SOLVED]

Question: What does a yellow light on my Amazon Alexa Echo mean? Answer: If your Alexa device starts showing a yellow light, it means that a message or notification* is waiting for you. To hear your notifications you can say things like: “Alexa, play my messages” or “Alexa, what did I miss?” 🙂 *NOTE: if you have not enabled messaging, it could be the new package notification feature… you can also check your notifications by saying “Alexa, what are my notifications?”

Prevent iTunes from opening when connecting iPhone

It can be super annoying when iTunes keeps opening every time you connect your iPhone or iPad to your Mac or PC 🙁 Fortunately, there is a very easy solution 🙂 Stop iTunes opening every time you plug in your iPhone or iPad Start iTunes Open Preferences Click the Devices tab Check the box marked Prevent iPods, iPhones, and iPads from syncing automatically Voila, after that you can connect iPhones, iPads or iPods with impunity and not have to worry

OnePlus 5 Return RMA Instructions

If you need to return your OnePlus 5 phone, please find below the official instructions from a OnePlus employee. First I tried their website’s support ticket section, and these are the specific instructions they gave me 🙂 I added screenshots to illustrate the process and I hope this helps! -J.D. […] if you really want to return your device since it’s still within our 15-day return warranty you need to create a return request. Once we approve your request and

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