Category Archives: Ask J.D.

Latest iTunes direct download offline installer links

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If the Apple iTunes download page is not working, you can use the links below. The downloads are directly from apple.com You can check the URLs to make sure that you are downloading iTunes 12.9 from an official source [apple.com] Download iTunes 12.9 offline installer for Windows 64-bit [EXE 257.5 MB] Download iTunes 12.9 offline installer for Windows 32-bit [EXE 195.4 MB] Download iTunes 12.9 offline installer for MacOS [DMG 273 MB] Download iTunes from Windows Store (Requires Windows 10 Version

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InDesign PDF export blank 0kB error [SOLVED]

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Question. I am trying to export a large Adobe InDesign project as a PDF but I only get a 0kB blank PDF. 🙁 I have tried restarting and sometimes that helps but it is driving me crazy. How do I fix this InDesign error? Answer. If your project is very large, your PDF may still be exporting in the background. Here is how to check: Start your PDF export Go to the menu item  Window->Utilities->Background Tasks Check the resulting list

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Get Minecraft for Windows 10 for free if you already own Minecraft [SOLVED]

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Question. Is Minecraft for Windows 10 really free if you already own Minecraft for JAVA? If so, how do I get my Windows 10 Minecraft product key?! Answer. Yes, if you were an early purchaser of Minecraft, you can redeem a gift code for Minecraft for Windows 10 for FREE (normally around $27!) Here are the steps: Login to https://account.mojang.com/me Look for the Minecraft for Windows 10 heading under “My Games” Click the Redeem button Follow the steps on the

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How to set FireFox homepage and disable top sites/recommended/highlights [SOLVED]

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Question: Help! How do I disable the “Top Sites” “Recommended by Pocket” and “Highlights” when I start Firefox? Also, how do I set my OWN homepage? Thank you. Answer: In the Firefox address bar, type about:preferences and press Enter. That takes you to preferences. Now you can: Set your preferred Homepage for new windows Set your preferred page for new tabs Disable Top Sites by unchecking (under the “Firefox Home Content”  heading) Disable Recommended by Pocket Disable Highlights I hope

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What does TBW stand for in reference to an SSD? [SOLVED]

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Question: What does TBW stand for on my SSD? Answer: TBW stands for Terabytes Written. Specifically, TBW is the number of terabytes written that the manufacturer expects a particular SSD to be capable of during the lifetime of the drive. In general, the higher the TBW the better. However, be aware that different manufacturers may use different estimates and formulas for arriving at a given TBW. If you go with a reputable manufacturer, like Samsung or Intel, and choose a

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How to get a GoDaddy refund / GoDaddy cancel renewal [SOLVED]

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Question: How do I get a refund for a domain that automatically renewed? I did not want the domain to renew, but then it did and I got charged for it. How can I get my money back? Answer. If you catch the charge early then you can easily get a refund, here are the steps: Delete the product from your account *make certain that you do not want the domain anymore, because deleting it from your account will allow

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How to shutdown laptop during Windows 11 or Windows 10 initial setup (Set Up Windows)

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Question: I reset a laptop (Lenovo X1 Carbon G6) using Windows 10 and I want to ship it to a new owner in a pristine condition where it will let them set up Windows 10 to their liking. However, after I booted it to test that it booted okay, I am now at the initial Windows let’s start with region setup screen and I cannot shut down 🙁 Can you tell me how to turn off my PC during the

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