How to shutdown laptop during windows 10 initial setup (Set Up Windows)

Question: I reset a laptop (Lenovo X1 Carbon G6) using Windows 10 and I want to ship it to a new owner in a pristine condition where it will let them set up Windows 10 to their liking. However, after I booted it to test that it booted okay, I am now at the initial Windows let’s start with region setup screen and I cannot shut down 🙁

Can you tell me how to turn off my PC during the installation process without a having to hard power off with the power button? (because I am worried about corruption or error messages)

Answer:

  1. At that initial setup screen, press the Shift key + the F10 key
    (note, on some laptops you may have to press the Fn key at the same time so that F10 will register as a function key).
  2. At the Command Prompt, type shutdown /s /t 15 and press the Enter key
  3. Your computer will notify you that a shutdown will occur in less than a minute (15 seconds)
  4. Voila, your PC is now shutdown safely and securely! 🙂

Command Prompt to the rescue!

Shutting down in 15 seconds!

Note: These instructions were adapted from my previous Windows 7 instructions that were posted way back in 2011. Thankfully, the tip works just as well on Windows 10 in 2019!

4 comments

  • Jeff27

    You saved my butt. Thx a billion!

  • Dan Haller

    Thanks JD – just reset a new laptop after 10 days of use and getting my moneyback. Wanted to send it back clean after a full reset with a wipe. Wish Intel could make TB3 easier for Windows like Apple has done for the Mac.

    • Dear Dan,
      Thank you for your nice comment. Good job on resetting your laptop before returning it and I am very glad my tip was useful. 🙂

      I agree 100% about Thunderbolt 3, it can be a tricky mess of driver and firmware updates. I really hope that Intel and Microsoft can get all the kinks worked out on TB3 for PCs!

      Good luck to you, Dan, and have a GREAT week.

      Best regards,
      -J.D.

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