MS Windows 10 Pro Upgrade refund [SOLVED]
Recently I purchased an Acer Aspire R14 from Best Buy. It shipped with Windows 10 Home and I purchased the Windows 10 Pro upgrade via the Microsoft/Windows Store for $99. Unfortunately, the laptop failed and I had to return it. That meant that I was out the $99 I spent for the Win 10 Pro upgrade 🙁 Thankfully, MS’s tech chat support was able to resolve the issue. The complete transcript, with details redacted, is posted below. Here are three