Using Parrot Zik headphones with Windows 7 / Win8 [solved]

Recently I tried pairing some Parrot Zik headphones with my Dell E6430 laptop. The pairing was quite easy but there was no sound when playing media files etc. 🙁

The solution for me was to:

  1. Disable the Parrot RFcomm service
  2. Specify that my ‘headset does not have an LCD’
Parrot Zik Bluetooth Headset Properties Windows 7

(Click for a larger version of the image)

After doing that, the headphones worked quite well with Windows! 🙂

It would have been nice if everything would have just worked right out of the box but overall I still rate the Zik/Windows compatibility as 4/5 stars because all functions that I need seem to work well (pause/play, forward/back [next/prev], volume up and volume down, etc.)

More info:

Windows 7 Bluetooth problem with Zik (Page 1) — Parrot Zik — Parrot UK Forum are three parts to the solution:1. Uninstall any Bluetooth software previously installed.2. Remove all previously installed references to Bluetooth devices in the Registry…
When I pair Parrot Zik with Windows 7 I get an error message: - Microsoft Community

When I pair Parrot Zik with Windows 7 I get an error message: – Microsoft Community title: Bluetooth Headphones – Device driver was not successfully installed Hello, I paired Parrot Zik with Windows 7 Home Premium ASUS UX31E. I got error message: Bluetooth Handsfree – Ready
The Well-Tempered Computer

The Well-Tempered Computer happens if an ace designer and a Bluetooth car kit manufacturer joins forces? The Parrot Zik designed by Philippe Starck. Design is often about minimalism. Those elementary…


  • Alan Bowling

    Struggling to get my new Zik’s to receive sound from my Dell E6520. They pair, but no sound. Laptop has Broadcom OEM bluetooth device.

    Please expand your description on how you ‘fixed’ the issue.
    1. Disable the Parrot RFcomm service —> what is the ‘service’?
    2. Specify that my ‘headset does not have an LCD’ —> specify where?

    Thank you very much. Very frustrating.

    • Hi Alan,
      Thank you for your comment.

      To access the settings that I described, please
      Right click on the blue and white Bluetooth logo in your Windows taskbar notification area (lower righthand portion of your screen).
      Go to Control Panel -> Devices and Printers -> Bluetooth Devices
      #2 After that you can view your paired Bluetooth devices. By right clicking on your Parrot Zik you will be able to access the properties of the device.

      Then by navigating to the various tabs you can make the aforementioned adjustments (I added a screenshot to the original article to give you a better feel for where things are located).

      Please let me know if you have any questions or if this worked for you Alan 🙂

      Best regards,

  • Geof

    Just wanted to say your tips got my Parrot ZIK headphones to work in Windows 8 (8.1) so just saying THANK YOU!!!

  • Sammy Tan

    Thank yo so much… after struggling to get to the bottom of solving the bluetooth connectivity issue, I finally got it to work on my windows 8.1 !!!

  • T

    Hi guys,
    Old topic, but I have a Zik 2, and had the same problem.
    I solved it by also disabling “Handfree Telephony” ! (thx JDH for the lead ! :D)

    • Hi T,
      Thank you for your comment. I am really glad you were able to get your Zik 2 headphones working!

      Have a great week and enjoy those sweet headphones 🙂

  • Albert

    Hi there, Just wanted to say thanks so much for this tip. It was driving me nuts not having the Zik’s working with Skyoe but this was simple fix and worked immediately. Awesome!

  • Albert

    Oh, and I should have said they were Zik 2.0 and on Windows 7 (64 bit). Thanks again!

  • Umanga

    For me just the first part was enough.
    Disable the Parrot RFcomm service – which I did in the properties.

    Thanks a ton.

    • Hi Umangam
      Thank you for your comment. I am very glad you were able to get your Parrot Zik headphones working with Windows 🙂

      Were you using Windows 7,8 or 10?

      Best regards,

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