Dell laptop brightness control not working?! [SOLVED]
Description of the brightness control problem
If you have a recent Dell laptop and are doing a clean install of Windows 8.1 (and possibly Windows 10), you may encounter an issue where the brightness controls (F11/F12 down/up) do not function properly. Specifically, the buttons pull up the Windows 8 brightness control slider BUT the changes do not take effect 🙁
Thankfully, the fix was simple. Install the latest Intel HD video drivers! As soon as I installed the latest drivers, the buttons immediately started working (I didn’t even have to reboot).
use dl link then narrow by OS and your GPU/CPU version.
Applies to: Dell Inspiron 11, 3000 series, 2-in-1 (and others)
PS on older laptops, simply installing Dell Quickset was sometimes enough to enable brightness control… with Windows 8 it appears that the latest video card drivers are definitely a necessity as well.
I updated my Intel graphics driver via the Dell website. It was recommended that I get the update there instead of from the Intel website since it was a customized driver. My display brightness controls are working again. Thanks for the tip.
Thank you for your comment. I am very glad the new driver from Dell’s website worked for you! 🙂
Would you mind commenting again and let me know which model of Dell laptop you have?
I have the Inspiron 11 3000 series 3147 (the 2-in-1 model) 🙂
Thanks Karissa, have a great week and enjoy your nice laptop!
Thanks Karissa, have a great week!
Thank you so much for your help! This works well
Thank you for your kind comment. I am very glad this driver tip worked for!
I have the Inspiron 15 series 3521 how can i get driver
Thank you for your question. Your Inspiron 15 3521 should have Intel HD Graphics 2000, so the appropriate drivers should:
#1 Best choice
#2 Second option is first does not work
Please let me know if there is anything else I can do to help!