[SOLVED] Lenovo BSOD on Windows 7, Windows has recovered from an unexpected shutdown

One my clients uses a number of Lenovo mini PC systems. The systems perform very well for their intended purposes, however, some of the systems were sporadically shutting down (blue screen of death).

Thankfully, disabling Bluetooth devices/adapters in Device Manager seems to have permanently resolve the issue. The client did not need the bluetooth capability in the first place, so now all is well 🙂

For reference, here is the error message and assorted diagnostic info:

Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004E0241C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030117-8031-01.dmp
C:\Windows\Temp\WER-12953-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Leave a Reply

Your email address will not be published. Required fields are marked *