Use Logitech M215 wireless mouse with Windows 11 [SOLVED]

Recently I setup an old Logitech (now logi) M215 wireless mouse with my Windows 11 laptop. The process was not as straightforward as I expected because I needed to sync/pair my mouse with a new unifying receiver.

The Logitech website can be rather confusing, so as of 2023/09/26 here are direct links to the Unifying software page:

https://support.logi.com/hc/en-us/articles/360025297913

and the download itself:

https://download01.logi.com/web/ftp/pub/techsupport/unifying/unifying252.exe

After installing the unifying software, it will ask you to turn your mouse off and the back on, at that point you can confirm syncing and get started using your mouse! If you encountered any issues with your mouse I hope this helps! πŸ™‚

Top Search Terms:
  • https://www.jdhodges.com/blog/use-logitech-m215-wireless-mouse-with-windows-11-solved/ (1)

13 comments

  • harper

    Hazel is the best person EVER!

  • stu jones

    brilliant, straightforward to use instructions, couldnt find anything on Logitech site, but this article helped me out

    • Excellent! I am so glad that my instructions were useful and that you were able to get your mouse working properly. Thank you for commenting and have a GREAT day!
      -J.D.

  • Scott Fine

    Hi, my M215 mouse suddenly stopped scrolling but works otherwise. I followed your instructions and installed these drivers but it made no difference. Can you make a suggestion?
    I have a Dell Optiplex 3040 with windows 11 installed.
    Thank you.
    Scott

    • J.D.

      Scott, if the mouse works except for scrolling, then the pairing and base driver are probably fine. My best guess is a worn scroll wheel or a mouse-specific hardware issue, so I would try it on another PC to confirm before chasing more software.

  • Theresa St-Denis

    You rock! I had no idea how to fix my mouse and keyboard and all I needed was that unifying download.
    Have you ever considered becoming a technical writer? Of course, being an attorney makes loads more money, but it would be a good side hustle. πŸ˜‰

  • Баня

    А Ρƒ мСня Ρ‡Ρ‚ΠΎ Ρ‚ΠΎ Π½ΠΈ Ρ…Ρ€Π΅Π½Π° Π½Π΅ Π·Π°Ρ€Π°Π±ΠΎΡ‚Π°Π»ΠΎ Π½Π° win11. ΠŸΡ€ΠΈΠ΅ΠΌΠ½ΠΈΠΊ Ρ‚Π°ΠΊ ΠΈ Π½Π΅ стал доступСн доя ΠΏΠΎΠ΄ΠΊΠ»ΡŽΡ‡Π΅Π½ΠΈΡ…

    • J.D.

      Баня, I have not tested your exact receiver, but if Windows 11 still does not see it then my best guess is the receiver itself is not pairing correctly or is not the right Logitech type for that mouse. If you can, try the mouse with its original receiver or another known-good Logitech receiver first. Баня, я Π½Π΅ тСстировал ΠΈΠΌΠ΅Π½Π½ΠΎ ваш ΠΏΡ€ΠΈΠ΅ΠΌΠ½ΠΈΠΊ, Π½ΠΎ Ссли Windows 11 Π΅Π³ΠΎ ΠΏΠΎ-ΠΏΡ€Π΅ΠΆΠ½Π΅ΠΌΡƒ Π½Π΅ Π²ΠΈΠ΄ΠΈΡ‚, Ρ‚ΠΎ ΠΌΠΎΠΉ Π»ΡƒΡ‡ΡˆΠΈΠΉ Π²Π°Ρ€ΠΈΠ°Π½Ρ‚ Π΄ΠΎΠ³Π°Π΄ΠΊΠΈ, Ρ‡Ρ‚ΠΎ ΠΏΡ€ΠΈΠ΅ΠΌΠ½ΠΈΠΊ Π»ΠΈΠ±ΠΎ Π½Π΅ спариваСтся ΠΊΠ°ΠΊ Π½Π°Π΄ΠΎ, Π»ΠΈΠ±ΠΎ это Π½Π΅ Ρ‚ΠΎΡ‚ Ρ‚ΠΈΠΏ ΠΏΡ€ΠΈΠ΅ΠΌΠ½ΠΈΠΊΠ° Logitech для этой ΠΌΡ‹ΡˆΠΈ. Если ΠΌΠΎΠΆΠ΅Ρ‚Π΅, сначала ΠΏΠΎΠΏΡ€ΠΎΠ±ΡƒΠΉΡ‚Π΅ ΠΌΡ‹ΡˆΡŒ с Ρ€ΠΎΠ΄Π½Ρ‹ΠΌ ΠΏΡ€ΠΈΠ΅ΠΌΠ½ΠΈΠΊΠΎΠΌ ΠΈΠ»ΠΈ с Π΄Ρ€ΡƒΠ³ΠΈΠΌ Π·Π°Π²Π΅Π΄ΠΎΠΌΠΎ исправным ΠΏΡ€ΠΈΠ΅ΠΌΠ½ΠΈΠΊΠΎΠΌ Logitech.

  • desastre gordo

    en w10 pro 64 no va bien; el sistema w10, no detecta el receptor

    • J.D.

      Desastre, if Windows 10 Pro does not detect the receiver at all, then I do not think the pairing software alone will fix it. My best guess is a receiver compatibility problem or a bad receiver. Desastre, si Windows 10 Pro no detecta el receptor en absoluto, no creo que el software de emparejamiento por sΓ­ solo lo vaya a arreglar. Mi mejor sospecha es un problema de compatibilidad del receptor o un receptor daΓ±ado.

  • Meg

    Thank you! I have an M215 mouse and K330 keyboard. I thought maybe the Logitech Options would work with them because the compatibility info wasn’t clear. Found this article straight away. However, when I turn my devices off and on, they don’t get paired (or they paired automatically when I plugged in the receiver?). The mouse and keyword are working, though, and I can see “USB receiver” in my Bluetooth devices.

    • J.D. H.

      Glad it helped, Meg! If your mouse and keyboard are both working, you should be in good shape. πŸ‘ Assuming you have a Unifying receiver (look for the small orange Unifying logo on the receiver), it remembers paired devices and they reconnect automatically when you power cycle them. No need to re-pair each time.

      Seeing “USB receiver” in Windows’ Bluetooth & devices area is normal. The Unifying receiver uses Logitech’s own 2.4 GHz wireless, not Bluetooth, but Windows still lists it there.

      One thing worth noting: not all M215/K330 combos are Unifying. Logitech has shipped both Unifying and non-Unifying versions over the years. If yours doesn’t have the orange logo, the devices may only work with their original matched receiver. Sorry that all this can be quite confusing, but hopefully everything is working well for you!

      Enjoy the setup and have an awesome week! πŸ™Œ
      -J.D.

Leave a Reply to J.D. H. Cancel reply

Your email address will not be published. Required fields are marked *