GoDaddy send message error on Thunderbird [SOLVED]

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Reader question (Solved, see below)

Yo hoss.. Any chance you could team viewer on to my computer this morning and look at my JSO email. I have been having sending issues for a long time now, and just can’t seem to get it fixed. Every time I try and send something (especially with an attachment) I get the following error message:

Sending of message failed. The message could not be send because the connection to smtp server smtpout.secureserver.net timed out. Try again or contact your network administrator.

Sending of message failed. The message could not be send because the connection to smtp server smtpout.secureserver.net timed out. Try again or contact your network administrator.

Most of the the time it asks me to enter my password again….

Thoughts?

Answer:

Please check your outgoing SMTP server settings, which can be found under:
Tools > Account Settings ->Outgoing Server (SMTP)

Here is an example of a setup that does work as of May 21st 2014:

Try changing the port to 25

Try changing the port to 25

Let me know if that helps! 🙂

Followup from reader:

Thank you Hoss, that did the trick. I can send large attachments now and it doesn’t prompt me for a password either, woot!

Other links on the topic:

GoDaddy Email Timeout with Thunderbird • mozillaZine Forumshttp://forums.mozillazine.org/viewtopic.php?t=1069295Posted January 30th, 2009, 11:50 am Hello,Anyone else out there with a GoDaddy email account ever have the trouble where when you send mail you get a server timeout error (takes about 5secs) then…
Connection to server timed out? • mozillaZine Forumshttp://forums.mozillazine.org/viewtopic.php?f=39&t=1739085&start=15Posted April 28th, 2010, 11:54 am Godaddy email (pop.secureserver.net) has been unusable for me from Thunderbird for the last few days, due to the connection timeout issue. It seems to go in cycles,…
Intermittent send failure using GoDaddy…: Apple Support Communitieshttps://discussions.apple.com/thread/1705596?start=0&tstart=0We’re having the same problem at work. On a few of the computers (all running on Tiger), Mail hangs for a while, times out, and then eventually an error shows up saying “Cannot send message using…

 

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