Tag Archives: windows 10 pro

Rotate a tablet screen when using TeamViewer or remote work software

Summary: sometimes a PC or tablet may be stuck in the wrong screen orientation when you log in via TeamViewer or other remote software. Solution: Turn rotation lock ON Rotate via the “orientation setting” Apply settings and you are done! Details: Recently I had to do some work for a client via TeamViewer. While that is normal, the ruggedized tablet that I was logging into was a little out of the usual. Specifically, the tiny tablet was running Windows 10

MS Windows 10 Pro Upgrade refund [SOLVED]

Recently I purchased an Acer Aspire R14 from Best Buy. It shipped with Windows 10 Home and I purchased the Windows 10 Pro upgrade via the Microsoft/Windows Store for $99. Unfortunately, the laptop failed and I had to return it. That meant that I was out the $99 I spent for the Win 10 Pro upgrade 🙁 Thankfully, MS’s tech chat support was able to resolve the issue. The complete transcript, with details redacted, is posted below. Here are three