I have a fairly new (1 year old) DeWalt lithum ion battery that now refuses to charge. Therefore, I contacted DeWalt for battery replacement under warranty. DeWalt was very helpful and here is the support transcript: Me (3/11/2019, 11:30:44 AM): Hello, I have a DeWalt 20V lithium ion battery that I need to replace under warranty. Paula D (3/11/2019, 11:30:36 AM): Thank you for contacting DeWalt. I’ll be happy to assist you today. Me (3/11/2019, 11:30:44 AM): Thank you Paula!
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Alternative title: What to do if your Kindle breaks after warranty coverage has expired. What happened: last night we found out our Amazon Kindle was dead. It had been killed by American Airlines. What we’re doing: We are getting a replacement Kindle from Amazon (see below). What we will do differently: We will be even more careful with carry-on items that may get “valet checked” when we’re boarding the plane. We will try to check all of our valuables before leaving