Updating VMware Tools fails [SOLVED] isolation.tools.guestInitiatedUpgrade.disable = “FALSE”

Updating VMware Tools fails with the error: Update Tools failed. Edit the virtual machine’s vmx file (2007298)

VMWare Tools Update Failure [SOLVED]

VMWare Tools Update Failure [SOLVED]

Symptoms

  • You are unable to update VMware Tools.
  • Updating VMware Tools fails.
  • You see the error:

    Update Tools failed. Edit the virtual machine's vmx file, add the line below and try again. Please read KB article 1714 on tips for editing a vmx file.

    isolation.tools.guestInitiatedUpgrade.disable = "FALSE"

To resolve this issue, enable VMware Tools updates from within the guest by updating the virtual machine configuration file.

To update the virtual machine configuration file:

Shut down the virtual machine, if it is running.

Open the virtual machine configuration file (.vmx) using a text editor.

Add this line to the end of the file:

isolation.tools.guestInitiatedUpgrade.disable = “FALSE”

After making the changes in the VMX file

After making the changes in the VMX file

Save and close the .vmx file.

Power on the virtual machine.

Start the VMware Tools upgrade within the guest operating system.

Found via VMware KB: Updating VMware Tools fails with the error: Update Tools failed. Edit the virtual machine’s vmx file.

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