HOWTO Reset Synology DS1813+ login info

If you forget your Synology login info, or if your credentials simply are not working, here are the steps to reset the login to factory defaults. Note: this should only reset the login info, but regardless I recommend backing up your data first if you are able to. Especially if your data is important, please always make 100% sure before doing anything that could endanger your data!

Reset administrator login credentials and network settings

  1. Locate the RESET button on your Synology NAS.
  2. Use a paper clip to gently press and hold down the RESET button for about 4 seconds until you hear a beep, and then release the button immediately.
  3. Launch Web Assistant ( Double-click on your Synology NAS. On the login page, enter the system default username admin, leave the password field blank (empty), and click Sign In.
  4. Create a strong password and click Submit.
  5. Sign in to DSM with the username admin and the password that you have just created. (You should have full access to everything now!)
    • OPTIONAL if you do not want to continue allowing that full admin access
      Go to Control Panel > User > the User tab and double-click on the administrator account you want to use.
    • In the pop-up window, go to the Info tab and reset your password. Click OK.
    • Disable the admin account by first signing in with your administrator account, and then going to Control Panel > User > the User tab. Double click on admin and tick the Disable this account checkbox. Click OK.
    • The admin account status should now be Disabled.

I hope this helps! 👍👍

Sign in as admin
Leave the password blank and click the -> arrow to sign in!


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