J.D. Hodges

Recently while trying to purchase a label at fedex.com I received the following error:

FedEx cannot process your credit card shipping request with the information entered. Please verify all credit card data and resubmit your request.

After entering the info multiple times, I finally had to go back to the first step (ship from address) and make my ship from address the same as my billing address. Otherwise, even when providing a separate billing address on the payment step, it would always fail.

SUMMARY: as of 11/1 for Fedex to process payment they need your address (ship from) to match the address that you enter in your credit card payment section.

I hope this helps you if you encounter this problem!