Lowe’s rebate submission help: Invoice # / Dept # [SOLVED]

Lowe’s online rebate submission process asks for four items, a couple of which can be difficult to find for online orders:

  • Sales Date
  • Location #
  • Invoice #
  • Dept #

Here is some help:

Help finding the rebate info

Help finding the rebate info


I hope this helps! 🙂

PS Please note it can take 10 days before your rebate submission is trackable in their ‘rebate status’ section of their site.


  • petrosky

    Note that “dept#” is the same as the “offer #” from the rebate pdf. i.e. the 1st line of the address to which the paper rebate application would be mailed is the dept#. I purchased a refrigerator online and had delivered to the house. The delivery people didn’t leave a cash register receipt and I didn’t know that I’d need it for the rebate application. Doh!

  • Richard Collins

    Thank you for this it was a huge help on an online order. The Store did not even know what the Dept. # was

    • Hi Richard,
      Thank you for your nice comment. I am very glad this tip helped you with your order 🙂

      It would be nice if they made things a little more intuitive!

      Have a great day and thanks again for taking the time to comment.

      Best regards,

  • Eve

    Thank you. This was very useful. I couldn’t find the department number without this website.

  • Gary

    Absolutely correct. On the rebate form itself, it says “Mail To” and then the address for mailing in the form. Under that, it says “Submit Online” and the place for Dept # is filled in with the same number that’s in the Dept. # field in the mailing address. It’s funny that I called Lowes and she needed time to research the answer and I told her, half-joking, that I’d google it and maybe come up with the answer. Thanks for posting this.

  • steve paceman

    extremely valuable post. thank you.

  • Michael Angelo

    Having trouble with dept #. i enter the number from the pdf rebate form under submit online its 99532. same number is at the end the end of the address line 1 under mail to. every time i enter it says invalid for online submission. what gives? thanks for the help!

  • chris

    THANK YOU. Was at a loss trying to figure out the dept number.

  • Lauren

    Saved me a huge headache – thanks! Worked perfectly.

  • Onafets

    THANK YOU – can’t beleive that a billion dollar company did not provide any help, but a simple user community did. I have an in-store receipt that is 30 inches long and I had to locate the information in 3 unique spots. Guess it’s too much for Lowe’s to get the rebate website updates with better instructions.

    Biggest tip was that the DEPARTMENT NUMBER is actually the REBATE DEPT NUMBER located on the actual REBATE FORM.

    • Hi Onafets,
      Thank you for your comment 🙂 I am very glad the info on my page helped with your rebate. I too hope that Lowe’s will improve their rebate form and submission process!

      Thank you again and have a great week!

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