Tag Archives: removal

Grey screen with login, incorrect voucher, start.exe [antivirus info]

UPDATE 2012.09.20 commenter Lauralea suggested the following simpler procedure: Reboot Windows (you can power off your machine if necessary) When your computer restarts, enter safe mode by pressing F8 before Windows can load Run malwarebytes (alternate link) to remove the infection Reboot and you should be good to go!* *NOTE: I would recommend performing an additional virus scan after you reboot, just to make sure there aren’t any other viruses/trojans. -JD Original instructions: If you get a grey box like this, then you have a virus infection or