Tag Archives: removal

Grey screen with login, incorrect voucher, start.exe [antivirus info]

UPDATE 2012.09.20 commenter Lauralea┬ásuggested the following simpler procedure: Reboot┬áWindows (you can power off your machine if necessary) When your computer restarts,┬áenter safe┬ámode┬áby pressing F8 before Windows can load Run┬ámalwarebytes┬á(alternate┬álink) to remove the infection Reboot and you should be good to go!* *NOTE: I would recommend performing an additional virus scan after you reboot, just to make sure there aren’t any other viruses/trojans. -JD Original instructions: If you get a grey box like this, then you have a virus infection or