J.D. Hodges

Recently I ordered a couple boxes of daily wear contact lenses from 1-800-CONTACTS. So far the process has not been very smooth:

Problem 1 – all the “order codes” or “coupon codes” I tried, even the codes listed on their own site, failed to work on my order 🙁

Problem 2 – despite updating my doctor information and submitting a copy of my prescription online, they still had trouble processing my prescription 🙁

To help expedite the order I planned on re-uploading the prescription, unfortunately I could not re-find the “upload” page, and instead they recommend in their FAQ that your texti or email the prescription.

Personally, I would prefer to upload from and app or the website and here is the link I finally rediscovered the link to do that. For completeness, here are all the prescription submission options that I was able to find:

• Login to your account and submit it online at https://www.1800contacts.com/upload-rx
• Write your customer number on the prescription and fax it to 1-800-875-9851
• Email it to rx@1800contacts.com using the email address that is associated with your account
• Take a picture on your phone (iPhone, Android, etc.) and text it to 41800

I hope this helps if you are in a similar situation 🙂

Form for uploading contacts presccription