Tag Archives: ms

Photoshop CC fix D3DCompiler_47.dll is missing from your computer… [SOLVED]

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A question from reader Henry: Hi. Today I did a fresh install of windows 7 pro on my lenovo thinkpad. Then I try to install adobe photoshop cc but I got an error when running the application: “D3DCompiler_47.dll is missing from your computer….” I reinstalled everything but that did not help. Can you help me with this dll problem? Thanks, –Henry Dear Henry, It looks like you are encountering the following error: Please find the following update for your Windows 7

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MS Windows 10 Pro Upgrade refund [SOLVED]

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Recently I purchased an Acer Aspire R14 from Best Buy. It shipped with Windows 10 Home and I purchased the Windows 10 Pro upgrade via the Microsoft/Windows Store for $99. Unfortunately, the laptop failed and I had to return it. That meant that I was out the $99 I spent for the Win 10 Pro upgrade 🙁 Thankfully, MS’s tech chat support was able to resolve the issue. The complete transcript, with details redacted, is posted below. Here are three

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Windows 8.1 disable web search

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I like the Windows 8 search feature as it allows you to quickly find settings, programs and other items with a quick text search. However, I do not like the new Window 8.1 Bing web searches that get integrated into the search pane 🙁 The web searches: -make the entire process seem slower and less responsive -raise privacy issues, as your searches (which may be intended to be local and private) are sent to MS -make the results more confusing

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Surface Pro 3 vs. iPad air (aspect ratio, screen size, PPI and more)

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Microsoft introduced the Surface Pro 3 tablet today. Some of the biggest changes from the original surface tablets: new screen size and aspect ratio! The Surface Pro 3 gets a 3:2 aspect ratio which is quite similar to the iPad with its 4:3 ratio. See the table below from pixensity.com for more details: Manufacturer and model name Year introduced Screen size Screen area Resolution Ratio PPI  Microsoft Surface Pro 3 2014 12″ 66.46 square inches (10″x6.7″) 2160×1440 3:2 216.33 Apple

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Windows Update error 80072f8f [SOLVED]

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If you get a Windows Update “error 80072f8f” when you try to Check for Updates, you may need to adjust your computer’s date and time settings! The 80072f8f error generally happens when there is a large discrepancy between your system clock and the Windows Update service…. so when that happens you will get the error and be prevented from receiving updates. 🙁 Thankfully, as mentioned earlier, the fix is generally very easy as you just need to update your computer’s date/time

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iPad Air cannot access (hotmail) mail server?! [SOLVED]

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Q. My new iPad Air stopped downloading my Microsoft Hotmail and now I am stuck at about a month ago on my email! I have it set to download all time email in my settings yet every time I try to download it says something like ‘cannot connect to mail server’. Any ideas? -Ian G. A. Hi Ian, I am sorry to hear about your Hotmail problem. 🙁 It seems that in iOS7 there are a number of issues with

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DELETE a Recovery Partition when Disk Management won’t let you

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Today I was preparing a 2.5″ SATA laptop hard drive for use in my wife’s mini-PC. The hard drive I was attempting to use came from an old Acer laptop. I connected the hard drive via a USB enclosure and attempted to clear out the old partitions and reformat. Unfortunately I found that the Windows 7 Disk Management interface would not allow me to delete the “System Recovery” partition. Here is how I went about deleting that protected partition so I could

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