Category Archives: Ask J.D.

Who are Intel’s Super Seven? [SOLVED]

Have you heard the phrase “Super 7” or “Super 7+1” mentioned in a tech article about Intel? If so, you may be wondering who or what exactly the Super Seven are 🙂 The Super 7 are not superheroes but rather a set of companies that are very important to Intel. Currently, as of 2017, the Super 7 are: Google (USA) Facebook (USA) Amazon (USA) Microsoft (USA) Baidu (China) Alibaba (China) Tencent (China) AT&T (USA) *new to the list in 2016 These companies

Fix bad sound on Lenovo ThinkPad [SOLVED]

If you read my blog you probably know that I am a big ThinkPad fan. Lenovo has continued the classic IBM lineup and now there is a ThinkPad for almost any taste. My current favorite is the Lenovo ThinkPad T470. This 14″ beauty is nearly perfect for work and travel. However, from the factory it does suffer from a (fixable) issue that seems to plague many modern ThinkPads… terrible sound!  Specifically, the sound is extremely echo prone… After listening to

Cancel OnStar Service [HOWTO]

If you need to cancel your OnStar service, you will need to do it by phone or via the dedicated OnStar button in your vehicle. Sadly, OnStar does not allow you to cancel online 🙁 Their specific cancellation policy is as follows: If at any time you wish to cancel your OnStar service, press your blue button to speak with an Advisor or call 1.888.4.ONSTAR (1.888.466.7827). Cancelling your service cannot be done online.     Source: OnStar Help & Support

[SOLVED] Lenovo BSOD on Windows 7, Windows has recovered from an unexpected shutdown

One my clients uses a number of Lenovo mini PC systems. The systems perform very well for their intended purposes, however, some of the systems were sporadically shutting down (blue screen of death). Thankfully, disabling Bluetooth devices/adapters in Device Manager seems to have permanently resolve the issue. The client did not need the bluetooth capability in the first place, so now all is well 🙂 For reference, here is the error message and assorted diagnostic info: Problem signature: Problem Event Name:

How to cancel business registration on GoDaddy

To Cancel Business Registration: Login to your GoDaddy account. Go to My Account Account Settings Renewal & Billing Check the box next to the Business Registration account that you want to cancel, and then click Cancel Item. Confirm. Screenshots of the process: Further explanation: I had a client that was getting billed $4.99 for Business Registration and they were not using the service (it had never even been set up). They asked me to help them cancel it and I did

Turn “Stream Saver” OFF under manage data [SOLVED for ATT]

Are you ready to watch crappy 480p video on your 4K phone display? Yeah, me neither 😉 So, since AT&T seems to have turned their “Stream Saver” on for everybody by default 🙁 that means we need to go into our AT&T account to regain our HD video goodness! 🙂 Here are the steps: #1 Login to att.com with your account info #2 Scroll down to the “manage my data”   #3 Review your device(s) and toggle/turn Off Stream Saver

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