Question. Hello, I bought a pink MP4 player (iPod nano clone) from a China or Hong Kong seller. The player works but I can’t connect it to my PC or Mac, when I connect it I get a “this USB device has malfunctioned” or “unknown device” in device manager. Please help me so I can load music onto the player!
Answer. You may want to try a different USB cable, sometimes the ones that ship out with the player are broken. If you have a spare iPod cable (and it fits your player) then you may want to give it a try.
Followup: [SOLVED] Thanks so much, that worked perfectly! All I had to do was connect it with a different cable. Now the MP4 player shows up as a USB drive and i can load my MP3 music on there, THANX!!!